Bio: Ken is an accomplished I.T. professional specializing in usability (UX), information architecture (IA), enterprise product design, UX research and web accessibility. He has performed UX research in lab settings on 3 continents (in 8 countries) as well as having performed remote testing globally. Ken has designed global products for the finance, health and retail sectors. He is a Certified Professional in Accessibility Core Competencies (CPACC) in web accessibility through the International Association of Accessibility Professionals (IAAP).